We contacted Providence Water Heaters after unsuccessful attempts with other plumbing companies. Anthony devised an excellent solution to our problem; he installed a recirculation pump that dramatically improved our hot water performance and eliminated wasteful water usage. When there subsequently was a minor equipment issue, Anthony responded immediately and worked with the manufacturer to promptly replace the malfunctioning part (under warranty, at no cost). Anthony is highly professional, efficient, communicates well -- explaining all aspects of the project -- and is very personable. He is great to work with!