Providence Water Heaters

Replacement of our water heater went smoothly but I’m writing about months later unsuccessfully trying to relight the water heater after gas was off briefly. When multiple efforts to relight using instructions on the heater did not work, we called Providence. He called us back on Sunday and gave us the option for him to come out or him take us step by step over the phone. His instructions were clear and it worked 1st time. No charge.

Anthony and team have been incredibly helpful and did a great job replacing our old water tank and installing a tankless system. Whenever we had a question Anthony was quick to respond. We compared pricing work others and Providence beat out others' quotes. After a month on the new tankless system our family is very happy Just all around great service and quality of work.

I highly recommend Providence Water Heaters! Long story short: my water heater tank was leaking, needed to be replaced, but was in a super inaccessible area (climb over a 3.5 ft. concrete wall in the basement, squeeze through a tiny square hole in the structural support beams, duck under the HVAC system, and there is the water tank, stuck in the corner). I had multiple companies come out to do assessments, give estimates, etc., and I am really happy I found and chose Providence. Anthony was very calm and respectful, was able to provide an accurate estimate from photos I sent, and stood by the estimate provided with no surprise or additional costs. He is super knowledgeable about the products and I felt very comfortable with him. He installed a Navien Tankless water heater and was even able/willing to cut up the old tank so we could remove it! He pretty much had to do all this while sitting on the ledge, since there is not even enough head space to stand up. NOT easy! Anyways, I am ...